Development Center

First floor, Town gate building, Chakkarakkal

Head Office

Office # 104, Crystal Business Center
Near ADCB Metro Station
Al Karama - Dubai- UAE

We're Available. Call Now.

+91 9846982593

+971 566 88 5935

Find us here


Key Responsibilities

  • Build and maintain strong relationships with existing clients, understanding their business needs and objectives.
  • Act as the primary point of contact for client inquiries and requests.
  • Collaborate with internal teams, including sales, technical support, and project management, to ensure client satisfaction and project success.
  • Identify upsell and cross-sell opportunities within existing accounts, working closely with sales teams to capitalize on them.
  • Prepare and deliver regular reports and presentations to clients on account status, project updates, and performance metrics.
  • Negotiate contract renewals and pricing adjustments to meet both client and company objectives.
  • Stay updated on industry trends, competitive landscape, and emerging technologies to effectively advise clients and drive value-added solutions.
  • Provide proactive account management by anticipating potential issues and taking preemptive action to address them.
  • Maintain accurate records of client interactions, agreements, and transactions in the CRM system.
  • Collaborate with marketing teams to develop client-specific marketing materials and campaigns.

Qualification / Requirement

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 2 years of experience in account management or sales roles, preferably in the IT industry.
  • Strong communication, negotiation, and presentation skills.
  • Ability to understand technical concepts and communicate them effectively.
  • Results-oriented mindset with a focus on exceeding sales targets.
  • Proficiency in using CRM software.
  • Strong organizational and time management skills.

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