Social Media Operations Manager
On-siteFull Time3-5+ Year Of Experience
WANT TO BECOME A PROGBIZIAN?
Job Summary:
- We are looking for an experienced and highly organized Social Media Operations Manager to oversee end-to-end social media project execution, content planning, internal coordination, and client communication.
Key Responsibilities:
- Manage daily social media operations across multiple client accounts
- Plan and maintain monthly content calendars
- Ensure timely execution of content deliverables
- Track project progress and maintain workflow consistency
Project Management & Coordination:
- Manage tasks and timelines using tools like Asana, ClickUp, Trello, or similar platforms
- Coordinate with internal teams including:
Client Communication:
- Coordinate directly with clients for approvals, updates, revisions, and deliverables
- Maintain professional and timely communication
- Ensure clarity between client expectations and internal execution
Quality Control:
- Review deliverables before sharing with clients
- Ensure accuracy in captions, creatives, branding, formatting, and content quality
- Identify and correct mistakes before final delivery
Workflow & Reporting:
- Maintain proper task updates and project documentation
- Ensure all team members follow workflow standards
- Prepare regular project status updates and progress reports
Required Skills & Qualifications:
- 3+ years of experience in social media management, operations, or client servicing
- Strong experience handling multiple social media projects simultaneously
- Prior agency experience is highly preferred
- Excellent communication and coordination skills
- Strong understanding of social media content workflows
- Experience using project management tools like Asana, ClickUp, Trello, or Notion
- Ability to manage deadlines, priorities, and team coordination effectively
- High attention to detail and quality control mindset
- Strong sense of ownership and accountability
