A customer's first WhatsApp message is your best chance to win them. We make sure no message waits, and no lead gets lost.
Use one feature, or all of them together. Everything runs inside the same system as your leads and customers.
Connect your number to Meta with "Connect with Facebook." Keep using the WhatsApp Business app on the same number with Coexistence, or add many numbers, each linked to a branch.
Customers expect a reply on WhatsApp in minutes, not hours. When a team answers from one phone, messages get missed, leads go cold, and nobody knows who promised what. WhatsApp API for business fixes this. Many people can reply from one number, a chatbot answers instantly, and every chat is saved, so no customer slips away.
A WhatsApp platform that connects to your whole business, not just your messages.
Real feedback from clients who've experienced measurable growth, stronger visibility, and lasting success with Progbiz.
Working with Progbiz across time zones has never felt like a barrier. They're consistently reliable, creative, and full of fresh ideas without ever needing to be chased. What stands out most is how well they listen. They understand exactly what you need and deliver without endless back and forth.
We set everything up with you, so your team can start replying from day one.
We connect your WhatsApp number to Meta, check that it's registered, and fix any problems with you.
We set up your greeting, menus, and questions, and connect the bot to your CRM, so answers fill lead details automatically.
We write your message templates inside Progbiz and send them to Meta for approval, with a live preview and a test send.
We set up the automatic messages your business needs, like welcome replies, quote summaries, and payment receipts.
Each month, you see delivered messages, replies, enquiries, cost per enquiry, and return on spend for every campaign.
Tell us about your business. We'll show you how to grow it.
Answers to common questions about
our process, services, and how we work.
WhatsApp API is Meta's official way for businesses to use WhatsApp at scale. It lets many team members reply from one number, run a chatbot, send approved bulk messages, and connect WhatsApp to software like a CRM. The normal WhatsApp Business app can't do all of this.
The app is made for small teams replying by hand on a few devices. WhatsApp API for business is made for growing teams. It adds a shared inbox, a chatbot, automatic messages, bulk campaigns, and reports.
No. Progbiz connects your number straight to Meta's WhatsApp Cloud API with "Connect with Facebook." If you already use a Route Mobile number, that keeps working too.
Yes. With Coexistence, you can use the WhatsApp Business app and Progbiz on the same number. Replies from the phone show up in Progbiz, and your past chats are brought in.
There are two parts. Meta charges for some messages and bills your WhatsApp Business Account directly, at Meta's own rates. Your Progbiz plan depends on the features and users you need. Progbiz also shows your WhatsApp spend, so you always know what each campaign costs.
Yes. You can use the WhatsApp API to send messages to an Excel list or to filtered customers, now or on a schedule. Meta sets a sending limit for each number based on message quality, and Progbiz sends within it. Customers can always opt out.
It answers with menus and buttons, collects details, creates leads, shares your location, takes complaints with photos, and hands the chat to a person. It works without any coding. Because the bot runs on the WhatsApp chatbot API inside Progbiz, there is no separate WhatsApp chatbot integration to set up. Its answers fill your CRM directly.
Yes. The AI answers only from the documents and products you give it. If it can't answer twice, it hands the chat to a person, and customers can type "menu" to leave AI mode.
Yes. Progbiz sends a message automatically when something happens, like a new enquiry, a quote, a complaint update, or a payment received. You choose whether it goes instantly or after a delay.
This is in beta right now. Customers can browse products, add to cart, and pay with Razorpay, PhonePe, or Stripe links inside the chat. Ask us during your demo whether it fits your business today.
Yes. The same chatbot and inbox work on your website chat widget, which you add with one line of code. Facebook Messenger is in beta.
Yes. Your company's data is kept apart from every other business. Staff only see what their role allows, and every message sent is recorded with who sent it and when.
Progbiz is based in Kannur, and our WhatsApp API platform works for businesses across every district of Kerala, across India, and abroad. If you're looking for WhatsApp API in Kerala with a team you can actually meet, we're here. Setup, training, and support also happen online, so distance never slows you down.
WhatsApp works best when it's connected to the rest of your business. Chats become leads in Progbiz CRM, orders and payments flow into Progbiz ERP, and product questions are answered from your inventory. If you also want more people messaging you, our digital marketing team runs Click-to-WhatsApp ads, and our AI automation work takes it further.
When a customer messages you from a Click-to-WhatsApp ad, Progbiz shows which ad they came from, right in the chat. The lead is created with its source, assigned to a salesperson, and tracked from chat to quotation to payment. You see exactly which ads bring paying customers, not just clicks.
There are many WhatsApp API providers in India, and most of them help you send messages. Before you choose, check what happens after a customer replies. If you're comparing options for the best WhatsApp API provider in India, ask four simple questions:
Progbiz answers yes to all four, because WhatsApp sits inside the same system as your leads, quotes, and payments. Some businesses search for the cheapest WhatsApp API provider in India, but Meta sets message charges, not the platform. The real difference between WhatsApp API service providers is what the platform does with each chat after it arrives.
A WhatsApp chatbot for business does the first part of every conversation for you. It greets the customer, asks what they need, collects their name and city, and passes the lead to the right salesperson by round-robin. This kind of automatic chat on WhatsApp means no enquiry waits until morning.
Progbiz also works as a WhatsApp automation platform. It acts as your WhatsApp auto message sender for welcome messages, quote summaries, complaint updates, and payment receipts. Each message is a WhatsApp auto message based on an approved template, filled with the customer's details. For simple questions, the WhatsApp auto-reply bot answers instantly, and the AI step handles free-form questions. For teams that build their own systems, Progbiz's automation can also call a webhook when something happens, so WhatsApp can connect to your other tools.
Online sellers can also use a WhatsApp chatbot for e-commerce to show products by category, take orders, and share payment links. This WhatsApp e-commerce integration is in beta today. Orders land in Progbiz, staff confirm them, and paid orders are booked in your accounts automatically.
The best WhatsApp chatbot is not the one with the most features. It's the one that turns a chat into a sale your team can follow up.
WhatsApp API pricing has two parts, so you know exactly what you pay for before you talk to us.
Every plan comes with clear reporting, so you always see what you're paying for.
