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Your Phone Is Doing Two Jobs Badly.
Calls come in all day. Stock, price, warranty, service, timing. Your staff answer the same five questions between customers.
Calls that should go out never do. Nobody follows up the enquiry from Tuesday. Nobody calls the customer whose delivery went wrong.
The counter is busy, so the phone loses. Then the phone is busy, so the counter loses.
Our AI voice agent takes whichever half you want it to. We build it around the calls your shop actually has, not around a fixed script.
What We Do
Built for the Calls a Showroom Never Gets Around To.
A great brand is built from many parts working together. We bring all of them under one roof, so your identity stays consistent, intentional, and strong at every touchpoint.
Showroom Calls Answered
Stock, price, warranty status, service booking, store timing. The agent picks up and answers instead of the phone ringing at a busy counter.
Customer Feedback Calls
Enquiry Follow Up
Audio, Transcript and Summary
Human Handoff
Every Call in Your CRM
We Build It Around Your Shop, Not the Other Way Round.
Every retail business has a different call problem. A showroom drowning in stock questions needs something different from a chain that never hears from customers after billing. So we do not sell one AI voice agent for retail and hope it fits. We build yours for the calls you actually have.
Answering Calls
The agent picks up your showroom line. Stock, price, warranty status, service booking, store timings. Answered on the spot instead of ringing at a busy counter.
Calling Customers Back
The agent calls after a purchase or a delivery, asks how it went, and saves what the customer said. This is what we built for MyG.
Following Up Enquiries
Someone asked about a product and never came back. The agent calls, answers the question, and passes real interest to your sales team.
Your Industry Has Specific Problems.
We Have Specific Fixes.
Electronics and Appliance Showrooms:
Half the calls are about stock and warranty, and nobody follows up after a delivery. The agent answers the stock calls during the day and calls customers afterwards to check the installation went right.
Supermarkets and Grocery Chains:
Home delivery runs all day and the store phone never stops ringing. The agent handles order status and delivery questions, then calls back after delivery to catch problems early.
Jewellery and Textile Showrooms:
Customers enquire, go away to think about it, and never come back. The agent follows up on the enquiry a few days later and passes real interest to your sales staff.
Furniture and Home Stores:
Delivery and assembly happen days after the sale, long after your staff moved on to the next customer. The agent follows up once the product is in the house and tells you what actually happened.
Built in Kerala. Backed by a Real Team.
- Built around your calls, not a fixed script
- Works for calls coming in, calls going out, or both
- Speaks Malayalam the way people actually speak it, English words in between and all
- Audio, transcript and summary saved for every call
- Live with a real retail brand today, not a product waiting for its first client
- Built and supported from our own office in Kerala, not a reseller setup
Trusted by Thousands, Built for Millions
When we connected with Progbiz in 2022, we were running entirely on paper ads with six years of modest growth behind us. Stepping into digital marketing changed everything. Murshid and the team didn't just run campaigns, they helped us build a brand. In three years, we scaled tenfold. That kind of growth doesn't happen by accident.
Nidheesh C V
Managing Director at GEPS SolarWorking with Progbiz across time zones has never felt like a barrier. They're consistently reliable, creative, and full of fresh ideas without ever needing to be chased. What stands out most is how well they listen. They understand exactly what you need and deliver without endless back and forth.
Devak
Real Estate Agent in SydneySix years ago, we handed Progbiz our entire digital presence and never looked back. From marketing and development to IoT, they've managed it all with rare consistency. Our leads have grown fivefold, and that number says more than any testimonial could. They understand the business behind the brief, and they stay invested long after the contract is signed.
Rasheed
CEO of WabcomWe found Progbiz right when we were ready to invest in social media. In three months, they grew our followers to 8K with strategies built around our products, not just vanity metrics. The right audience followed, and this December we doubled our seasonal revenue compared to last year.
Shahid Pilakool
General Manager of Apsara Bakes Pvt LtdWe started as a ticketing service with no digital presence. Two years in, we found Progbiz and everything shifted. Within a month, we were sending over 200 clients to destinations worldwide. That growth felt like a turning point, not just a campaign. In 2024, we opened a new branch in Kochi, and Progbiz was right there through it all.
Sebastian Joseph
Managing DirectorReady to transform your business? Let's get started!
Reach out to our knowledgeable experts today and receive a complimentary quote tailored specifically to your business's unique requirements. We are here to help you find the perfect solutions that fit your needs and budget.
- We have successfully launched 200+ projects
- Daily 2k+ customer engagement
- Achieved 100+ digital transformation
- 98% client satisfaction rate
FAQs
Answers to common questions about
our process, services, and how we work.
Yes. That is the whole point. We build it around the calls your business actually has. One client uses it to call customers after a purchase. Another uses it to answer calls coming in. Yours can do either, or both.
Yes. Stock, price, warranty status, service booking and store timings are all handled. We run an AI receptionist at a hospital in Kerala doing exactly this kind of work.
Yes. This is what we built for MyG. The agent calls each customer after they buy, asks a few simple questions, and saves the answer. Every customer gets a call, not a sample.
The call is flagged and sent to your team with the recording attached, so someone can call the customer back while the problem is still fixable.
Every call is saved as audio, a transcript, and a short summary. It also lands in your CRM automatically. Zoho is a confirmed integration and Progbiz CRM is supported.
Not today. The agent collects feedback for you rather than asking for a public review. We can set review requests up if you want them. One thing to know first. Google does not allow a business to ask only the happy customers for a review while sending unhappy ones somewhere else. If we build it, every customer gets the same ask.
Yes. Malayalam and English are live today, and it follows customers who mix the two in the same sentence. Other languages can be added based on where your customers are from.
Normal phone calls today. WhatsApp voice calls and voice chat on your website can be added if your customers use them.
Days rather than months, depending on how many call types you want it to handle and how much it needs to connect to your existing systems.
Pricing starts at Rs 6 per minute. The final rate depends on what the agent does, how many calls it handles, and how much customisation you need. You get a clear quote before anything goes live.