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Your Phone Rings More Than Your Team Can Handle.
A customer calls to ask your timings. The line is busy. They call the next shop.
A patient wants a token for the evening. Your front desk is already on another call.
Someone calls after closing time. The phone just rings.
Most of these calls are simple. A booking. A timing. A price. Your team answers the same questions all day while the real work waits.
Our AI voice agent takes these calls for you. It talks like a person, never gets tired, and never keeps anyone on hold.
What We Do
What It Handles. Six Numbered Cards
A great brand is built from many parts working together. We bring all of them under one roof, so your identity stays consistent, intentional, and strong at every touchpoint.
Call Answering, All Day
Every call gets picked up, in Malayalam or English. No busy tone, no missed calls, no waiting for someone to be free.
Token and Appointment Booking
Routine Questions
Feedback and Follow Up Calls
Human Handoff
Every Call in Your CRM
One Agent. Three Ways Your Customers Reach You
In Kerala, customers do not stick to one channel. They dial the number on your board, they call on WhatsApp, and they expect answers on your website too. Our AI voice agent sits on all three, so the conversation feels the same wherever it starts. And because callers here mix Malayalam and English in the same sentence, the agent is built to follow that naturally.
Normal Phone Calls
Works on your regular business number. Customers dial the way they always have, and the agent picks up.
WhatsApp Voice Calls
Answers voice calls on your WhatsApp Business number. Calls and chats stay together on one system.
Voice Chat on Your Website
Visitors talk to the agent directly on your site and get answers without filling a form.
Trusted by Industry Leaders
Your Industry Has Specific Problems.
We Have Specific Fixes.
Hospitals and Clinics:
Patients call all day for tokens, timings and doctor availability. At Shifa Al Jazeera, our voice agent answers patient calls and books appointments, so the front desk can focus on the people standing in front of them.
Retail and Showrooms :
Most stores never hear from customers after billing. MyG uses our voice agent to call customers after a purchase and collect feedback on every order, not only from the few who leave a review.
Hotels and Resorts:
Guests call about rooms, rates and directions at every hour. The agent can take these calls in the language your guest speaks and pass serious booking enquiries straight to your team.
Education and Coaching:
During admission season the phone does not stop. The agent can answer course and fee questions and record every enquiry, so no admission call goes unanswered.
Built in Kerala. Backed by a Real Team.
- Speaks Malayalam the way people actually speak it, English words in between and all
- Live with real businesses today, not a product waiting for its first client
- Human handoff built in, your team steps in when it matters
- Your customer data stays protected under our data protection policy
- Built and supported from our own office in Kerala, not a reseller setup
Trusted by Thousands, Built for Millions
When we connected with Progbiz in 2022, we were running entirely on paper ads with six years of modest growth behind us. Stepping into digital marketing changed everything. Murshid and the team didn't just run campaigns, they helped us build a brand. In three years, we scaled tenfold. That kind of growth doesn't happen by accident.
Nidheesh C V
Managing Director at GEPS SolarWorking with Progbiz across time zones has never felt like a barrier. They're consistently reliable, creative, and full of fresh ideas without ever needing to be chased. What stands out most is how well they listen. They understand exactly what you need and deliver without endless back and forth.
Devak
Real Estate Agent in SydneySix years ago, we handed Progbiz our entire digital presence and never looked back. From marketing and development to IoT, they've managed it all with rare consistency. Our leads have grown fivefold, and that number says more than any testimonial could. They understand the business behind the brief, and they stay invested long after the contract is signed.
Rasheed
CEO of WabcomWe found Progbiz right when we were ready to invest in social media. In three months, they grew our followers to 8K with strategies built around our products, not just vanity metrics. The right audience followed, and this December we doubled our seasonal revenue compared to last year.
Shahid Pilakool
General Manager of Apsara Bakes Pvt LtdWe started as a ticketing service with no digital presence. Two years in, we found Progbiz and everything shifted. Within a month, we were sending over 200 clients to destinations worldwide. That growth felt like a turning point, not just a campaign. In 2024, we opened a new branch in Kochi, and Progbiz was right there through it all.
Sebastian Joseph
Managing DirectorReady to transform your business? Let's get started!
Reach out to our knowledgeable experts today and receive a complimentary quote tailored specifically to your business's unique requirements. We are here to help you find the perfect solutions that fit your needs and budget.
- We have successfully launched 200+ projects
- Daily 2k+ customer engagement
- Achieved 100+ digital transformation
- 98% client satisfaction rate
FAQs
Answers to common questions about
our process, services, and how we work.
Yes. Call +91 80654 80055 and hear it yourself. It speaks natural Malayalam and understands callers who mix Malayalam and English in the same sentence.
Our pricing starts at Rs 6 per minute. The final price depends on your call volume, the languages you need, and the level of customisation. You get a clear quote before going live.
Malayalam and English are ready today. Hindi, Tamil, Kannada, Arabic and other languages can be added based on where your customers are from.
Yes. The agent checks availability, books the token or appointment, and confirms it on the same call. It works like a front office that never puts anyone on hold.
The call moves to your team instantly, with the full conversation attached. The customer never has to repeat themselves.
Yes. Zoho integration is confirmed, Progbiz CRM is supported, and we connect your internal systems too. Every call is logged automatically.
Your call data is handled under our data protection policy. Conversations are used to serve your customers, not shared outside your setup.
Yes. We work with businesses across Kerala, including Kochi, Kozhikode, Thrissur, Kannur and Thiruvananthapuram, and with clients outside Kerala too. Our office is in Chakkarakkal, Kannur.