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Your Customer's Message on WhatsApp at Night. Who Answers?
A customer sends a message at 9 pm. Nobody sees it until the next morning, and by then the customer has contacted someone else.
A common question arrives for the fifth time that day. Your staff types the same answer again.
A lead asks for a callback, and the request is never written down.
This is not a staffing problem. It is a process problem. A WhatsApp chatbot fixes the first reply, the repeated questions, and the missing record, so your team can focus on the conversations that need them.
What We Do
Core Sections That Define Our Expertise
A great brand is built from many parts working together. We bring all of them under one roof, so your identity stays consistent, intentional, and strong at every touchpoint.
Logo Design test
We specialize in creative custom logo design services for all types of businesses. Our experienced and skilled logo designers will deliver custom logos for startups to large enterprises.
Brand Consulting
Graphic Designing
2D/3D Visualising
Packaging Designing
Built to Stay in Bounds. The Chatbot Knows What It Can and Cannot Say.
We know this market. The NRI buyer who enquires at 9 PM Dubai time. The Kochi real estate agent whose leads go cold overnight. The Kannur education institute received 300 admissions enquiries in a week. We've built automation for businesses across Kannur, Kochi, Kozhikode — and local context shapes every system we design.
Answers Only from Your Information
The AI replies only from the documents, FAQs, and products you give it. Questions outside that information are passed to your team, so customers never receive a made-up answer.
Your Data Stays Separate
Your company's data is kept apart from every other business. Staff only see what their role allows, and every message is recorded with who sent it and when.
Easy Human Handover
Your team can step in at any point. They see the full chat history, so customers never have to repeat themselves. You decide how the handover works.
Your Industry Has Specific Problems.
We Have Specific Fixes.
Education:
Students send enquiries on weekends. No one replies until Monday, and they join another institute.
Progbiz answers course and fee questions the moment an enquiry comes in, collects the student's details, and passes the lead to the counsellor with the full chat. Read more about education CRM software.
Real Estate:
Every minute a lead waits is a chance for a competitor to step in.
The chatbot asks about location and budget, collects the details, and passes a qualified lead to a salesperson with the conversation attached.
Healthcare:
Patients send messages after clinic hours. The clinic team is busy with patients in the room.
The chatbot answers common questions, collects the patient's details, and passes each request to your staff, so nothing waits in the inbox.
E-Commerce:
Your support team answers the same questions all day.
The chatbot answers common questions and passes returns, refunds, and complaints with photos to your team, so staff spend their time on the cases that need them.
Why Choose Progbiz
A chatbot that connects to your whole business, not just your messages.
- The chatbot is built on the official WhatsApp Business API, with no third-party provider needed.
- Every chat becomes a lead in your CRM, with its source and history
- The AI answers only from what you provide, and passes hard questions to a person
- Setup, training, and support come from a team in Kannur, Kerala
- You can review our client work before you decide
Trusted by Thousands, Built for Millions
When we connected with Progbiz in 2022, we were running entirely on paper ads with six years of modest growth behind us. Stepping into digital marketing changed everything. Murshid and the team didn't just run campaigns, they helped us build a brand. In three years, we scaled tenfold. That kind of growth doesn't happen by accident.
Nidheesh C V
Managing Director at GEPS SolarWorking with Progbiz across time zones has never felt like a barrier. They're consistently reliable, creative, and full of fresh ideas without ever needing to be chased. What stands out most is how well they listen. They understand exactly what you need and deliver without endless back and forth.
Devak
Real Estate Agent in SydneySix years ago, we handed Progbiz our entire digital presence and never looked back. From marketing and development to IoT, they've managed it all with rare consistency. Our leads have grown fivefold, and that number says more than any testimonial could. They understand the business behind the brief, and they stay invested long after the contract is signed.
Rasheed
CEO of WabcomWe found Progbiz right when we were ready to invest in social media. In three months, they grew our followers to 8K with strategies built around our products, not just vanity metrics. The right audience followed, and this December we doubled our seasonal revenue compared to last year.
Shahid Pilakool
General Manager of Apsara Bakes Pvt LtdWe started as a ticketing service with no digital presence. Two years in, we found Progbiz and everything shifted. Within a month, we were sending over 200 clients to destinations worldwide. That growth felt like a turning point, not just a campaign. In 2024, we opened a new branch in Kochi, and Progbiz was right there through it all.
Sebastian Joseph
Managing DirectorAdv Biju Ummer, Managing Director of Lesol Solar LLP, shares his honest feedback on using Progbiz ERP in his solar business. Watch to hear, in his own words, what it is like to run day-to-day work on one system, from the people who use it every day.
Adv Biju Ummer
Managing Director, Lesol Solar LLPAfter moving to Progbiz ERP, Liberty Dental Studio gets daily follow-up reminders on the phone, one dashboard for leads and delayed enquiries, and a clear view of how the team is converting, from anywhere. “If you are serious about your clinic practice or service business and plan to scale it, I would strongly insist on using Progbiz."
Nihat Korambil
CEO of Liberty Dental StudioBefore Progbiz CRM, student enquiries at Lazzaro Academy were scattered across notebooks and phones, and follow-ups depended on who remembered. Now every lead is captured in one place, every follow-up goes out on time, and we can see exactly which enquiries turn into admissions.
Joby KP
Managing Director, Lazzaro AcademyBefore Progbiz CRM, Nova Energy’s leads from social media were tracked on WhatsApp, Google Sheets and diaries by staff across different districts, and good clients were missing follow-ups. Now every lead, update and follow-up date sits in one app, and the team’s reports are ready without chasing anyone.
Hashir
Director of Nova EnergyReady to transform your business? Let’s get started!
Reach out to our knowledgeable experts today and receive a complimentary quote tailored specifically to your business’s unique requirements. We are here to help you find the perfect solutions that fit your needs and budget.
- 9+ years of digital marketing experience
- Daily 2k+ customer engagement
- Google Partner certified digital marketing agency
- 98% client satisfaction rate
FAQs
Answers to common questions about
our process, services, and how we work.
We work with a diverse range of clients, from startups and scaling SMEs to established global enterprises, partnering to deliver tailormade digital solutions.
We offer full-cycle design, development, brand identity, and scalable engineering services, including web apps, mobile solutions, and enterprise transformation.
Our pricing is highly tailored to each project's scope, complexity, and specific requirements. We offer both project-based fixed pricing and dedicated team structures.
Timelines depend entirely on the scale of the product. Small to medium web solutions typically take 4–8 weeks, while large-scale enterprise platforms are built in phases.
Absolutely! We collaborate with partners across the globe, utilizing robust project management tools, continuous integration, and seamless communication channels.
While we specialize in full end-to-end product designs and launches, we also partner on targeted high-impact design sprints and strategic task engagements.
Our standard packages include up to three distinct design directions and multiple iterative feedback rounds to ensure the final product exceeds your expectations.